Shipping Policy

Shipping Policy

At BDG Agency, we strive to provide our clients with the best service possible. This Shipping Policy outlines how we handle shipping for products, services, or any physical materials associated with our offerings.

1. Shipping Methods

We currently offer the following shipping methods for physical products or materials:

Standard Shipping: Delivered within 5-7 business days.

Expedited Shipping: Delivered within 2-3 business days (available for an additional fee).

International Shipping: Available to select countries. Shipping times and rates vary depending on the destination.

2. Shipping Charges

Shipping charges are calculated at checkout and depend on the size, weight, and destination of the order. We offer free shipping on certain products or services. Please check the product page for details.

3. Order Processing

Processing Time: All orders are processed within 1-2 business days, excluding weekends and holidays. Orders placed on weekends or holidays will be processed the next business day.

Order Confirmation: After placing an order, you will receive an order confirmation email. Once your order is shipped, you will receive a tracking number via email.

4. Shipping Restrictions

Shipping Locations: We currently ship to the United States and select international locations. Some products may be restricted from certain destinations.

P.O. Box and APO/FPO Addresses: We cannot ship to P.O. Boxes or APO/FPO addresses.

5. Delivery Times

Delivery times depend on the shipping method selected and the destination. While we make every effort to ship your order promptly, delivery times are estimates and may vary due to factors beyond our control (e.g., weather, shipping carrier delays, etc.).

6. Lost or Damaged Items

We are not responsible for any lost, stolen, or damaged items once they have been shipped. However, if you receive a damaged product, please contact us within 5 days of receiving your order for assistance.

7. Order Changes or Cancellations

Once your order has been shipped, it cannot be modified or canceled. If you wish to cancel or modify your order before it ships, please contact us as soon as possible at brothersdigitalgoodsllc@gmail.com or call 9024444869.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our Return and Exchange Policy (if applicable).

9. Contact Us

If you have any questions or concerns about our Shipping Policy or need help with your order, please contact us at:

Email: brothersdigitalgoodsllc@gmail.com

Phone: 9024444869